terms & conditions

about Terms & Conditions Privacy Policy Cookie Policy
  1. Introduction
  2. Description of Service
  3. Information Supplied
  4. Image Terms of Use
  5. Editorial Control
  6. Contest Disclaimer
  7. Online Community Policy
  8. General Rules of Conduct
  9. Third-Party Websites, Advertisers or Services and User-Posted Links
  10. Payment
  11. Order Confirmation
  12. Order Modifications
  13. Shipping Confirmation
  14. Delivery
  15. Returns & Exchanges
  16. Price Changes & Stock Availability
  17. Promotional Codes
  18. Discounts, Sales & Promotions
  19. HBX Pro
  20. Digital Gift Card
  21. Sign Up Now & Get 10% Off Your First Purchase
  22. After Sales Survey Discount
  23. Brands Excluded from Discounts and Promotions
  24. Archives
  25. Copyright
  26. Trademarks
  27. Communications Decency Act
  28. Revocation of Consent
  29. Applicable Laws
  30. Indemnification
  31. Warranty Disclaimer
  32. Limitation of Liability
  33. Modifications of Terms & Conditions
  34. Copyright Infringement Claims
  35. Contact Information

1. Introduction

Welcome to HBX, a property of Hypebeast Hong Kong Limited, a body corporate doing business in the Hong Kong Special Administrative Region of the People’s Republic of China. This document constitutes a legally binding agreement ("Agreement") governing the terms of use for our websites: HYPEBEAST.com, HYPETRAK.com and HBX.com (collectively, the “Hypebeast Sites”). By using this website, you signify your acceptance to this Agreement.

Throughout this document, the words "HYPEBEAST," "HBX," "Hypebeast Hong Kong," "us," "we," and "our," refer to us, Hypebeast Hong Kong Limited, our website, HBX , or our services, as is appropriate in the context of the use of the words. Likewise, the words "you" and "your" refer to you, the person who is being presented with this document for your agreement.

By registering for our website as a member, you are agreeing to receive regular newsletters and marketing related emails from HYPEBEAST and HBX. Should you wish to be removed from our email list, you can unsubscribe or terminate your account at any time.

2. Description of Service

HYPEBEAST is an online fashion magazine and HBX is a global online retail destination for men's and women's style.

3. Information Supplied

When using the 101 Sites to place an order, you will provide your name, email address, mailing address, date of birth, payment information and telephone number.

In addition to providing us with the above information about yourself, you must be eighteen years of age or older, or, if a higher minimum age of contractual capacity exists in your jurisdiction, you must be at least that age. Additionally, you are not considered to be under a disability to enter into a contract with us, whether it be because of an embargo in or against your jurisdiction or any other reason.

4. Image Terms of Use

Editors typically include images as part of their blog posts and the images that they are authorized to use includes the following:

Images that we believe to be covered by the Fair Use Doctrine, such as:

If 101 Sites receives any notice that an image is posted inappropriately, such as not keeping in line with the terms listed above, we reserve the right to remove that image.

If you think we have published an image or text that violates your copyright, we will address your concerns; however, if the image falls into one of the listed categories above and we believe that our use of the image is legitimate, we will not remove it from the site.

5. Editorial Control

We have the right, but not the obligation, to monitor or review all materials posted by any users on the 101 Sites, including on the HYPEBEAST.com Forum or within our editorial comments. We reserve the right to edit, refuse to post or to remove any information or materials that we believe is objectionable or violates this Agreement, the Terms & Conditions, or applicable laws or regulations. We may remove any review or comment at any time for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such review or comment), or for no reason at all, with or without notice.

We may also impose limits on certain features, restricting your access to part or the entire website if it is believed that you may be in breach of these Terms & Conditions, any applicable laws/regulations and/or for any other reason without notice or liability to us. Furthermore, it is acknowledged and agreed that, any actions taken by us to improve the user experience of the website, including monitoring and/or reviewing all materials and subsequently editing, removing or refusing to post such materials shall not be deemed to create any duty towards you nor shall it be deemed a basis for any liability against us.

6. Contest Disclaimer

The maximum number of entries per person allowed during a contest period is as the contest has specified. Any attempt by a person to submit more than the stated maximum number of entries will be disqualified from participation in such contest. Hypebeast Hong Kong is not responsible for lost, late, incomplete, invalid, unintelligible, illegible, misdirected or postage-due entries, which will be disqualified. By participating in a contest, all entrants agree to abide by these official contest rules.

The winner(s) of a contest will be selected at random from the qualifying entries and will be contacted via email within three working days following the draw. Winner(s) must contact the person detailed in the email for confirmation and their full name will appear on the relevant Hypebeast Site. In the event that the selected winner(s) does not respond within three days, another entrant will be selected in replacement. Please note that Hypebeast Hong Kong is not responsible for the payment of any customs or duties that may be incurred by contest winner(s).

In consideration for your participation in a contest, the individual, group, organization, business, spectator, or other, does hereby release and forever discharge Hypebeast Hong Kong, and its officers, board and employees, jointly and severally from any and all actions, cause of actions, claim and demands for, upon or by reason of any damage, loss or injury including death, which hereafter may be sustained by participating in such contest.

This release extends and applies to, and also covers and includes, all unknown, unforeseen, unanticipated and unsuspected injuries, damages, loss and liability and the consequences thereof including death, as well as those now disclosed and know to exist. The provision of any state, federal, local or territorial law or state providing substance that releases shall not extend to claims, demands, injuries, or damages which are know or unsuspected to exist at this time, to the person executing such release, are hereby expressly waived.

It is further understood and agreed that said participation in a contest is not to be construed as an admission of any liability and acceptance of assumption of responsibility by Hypebeast Hong Kong, its officers, board and employees, jointly and severally, for all damages and expenses for which Hypebeast Hong Kong, its officers, board and employees, become liable as a result of any alleged act of the contest participant.

Prizes are non-transferable and cannot be exchanged for cash.

Hypebeast Hong Kong reserves the right to offer an alternative prize if any prize is not available or under special situation.

Community

7. Online Community Policy

You do not have to register in order to visit the 101 Sites. To have access to certain features of the 101 Sites, though, including our HYPEBEAST.com Forum, its private messaging service and our blog comments section, users will need to create a HYPEBEAST account.

You must be at least eighteen years of age to take part in our online community.

At any time without notice, we may, at our discretion, suspend your access to HYPEBEAST, terminate your HYPEBEAST account or remove your user content from any part of our website.

The HYPEBEAST Forum is a public place intended for entertainment, learning, and interacting with like-minded individuals. We are not responsible for any decisions you make based on something you read on the HYPEBEAST Forum.

When you post any comments or other material on our websites, in our Forum, our comments sections or elsewhere, you agree to the following:

We do not expressly or implicitly endorse any user content submitted by users to the HYPEBEAST community. We take no responsibility for the content or share any views or statements expressed by any users on the 101 Sites, the HYPEBEAST Forum or within our editorial comments.

You are solely responsible for your own user content and the consequences of submitting your user content to the 101 Sites. We do not guarantee any confidentiality regarding the user content you submit.

By submitting user content, you hereby grant us (and our successors and affiliates) a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your user content, including without limitation for promoting and redistributing part or all of your user content in any media formats and through any media channels now or hereafter known. You also hereby grant each user of the website a non-exclusive license to access your user content through the website.

8. General Rules of Conduct

In addition to the requirements of our Online Community Policy above, as a part of using the 101 Sites, you must not:

We reserve the right to terminate our service to you for reasons other than those listed here. We may terminate your account without explanation.

9. Third-Party Websites, Advertisers or Services and User-Posted Links

The 101 Sites may include hyperlinks to third-party websites, advertisers or services that are not owned or controlled by us, as well as third-party hyperlinks posted by users on our HYPEBEAST Forum, its private messaging service, or in our blog comments section. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services. If you access a third-party website from our website, you do so at your own risk and you understand that these Terms & Conditions and our Privacy Policy do not apply to your use of such sites. You acknowledge that we have no liability arising from your use of any third-party website or services or third-party content, or from your posting of any third-party links. We encourage you to review the terms of use and privacy policy of any third-party website or service that you visit.

Store

10. Order and Payment

You may pay for our services using Paypal. When providing credit card information, the credit card must be your own. If the credit card does not belong to you, you must have permission from the accountholder to use their card for your transactions.

We do not accept personal checks, money orders or direct bank transfers. Please note, items will not be shipped until the transaction has been cleared.

Any use of fraudulent chargebacks simply to get free merchandise is not only strictly prohibited, but also criminal fraud, and will be dealt with by reporting such chargebacks to your local police department and a credit bureau, as well as referring the matter to a court of competent jurisdiction.

By confirming and placing your order on HBX, you confirm that all information, wordings and contents have been verified by you which do not include any offensive or illegal details (including Order Notes and Gift Messaging), and does not in any way represent HBX and HYPEBEAST. If we view any information or wordings submitted by you during checkout as offensive, illegal or improper, we have the right to omit those information/words, which we may do so at our sole discretion without further notice.

11. Order Confirmation

An email confirmation will be sent once payment has been received. Once the order has been confirmed, the item(s) will be processed, packed and shipped out and as such, it will not be possible to cancel your order. In the event that you opt to cancel the order after delivery, you agree that the associated delivery charges will be deducted from your payment before making any refund by us.

12. Order Modifications

Please contact us as soon as possible if you need to modify or cancel your order. Modifications and cancellations can only be made before the order has been packed. We will not accept any modification or cancellation requests after the order has been packed or shipped.

13. Shipping Confirmation

Once your order has been dispatched, shipping confirmation email will be sent. Please keep this email as a reference as it will also include your order tracking number, carrier and instructions on how to track your package.

14. Delivery

Please note that all delivery dates stated on the website are estimates only. HBX reserves the right to extend delivery time by periods necessary for the correct delivery of the ordered products without prior notice.

If the delivery of your order is delayed by an unforeseen event which is out of our control, including but not limited to any act of God, flood, fire, trade dispute, lack of third party materials and services, or terrorist acts, we will notify you as soon as possible and outline what we will do to resolve the issue.

15. Returns & Exchanges

Please refer to our 'Returns & Exchanges' page.

16. Price Changes & Stock Availability

Prices are subject to change without prior notice.

While we endeavor to provide you with the most accurate and up-to-date information, occasionally ordered items may not be available as listed.

In the case that part of your order is unavailable or out of stock, the item(s) will be cancelled from the order with notification and where applicable, a refund shall be applied for the cost of the regarding item(s).

HBX ensures that all our product descriptions and prices are up-to-date and as accurate as possible. However, in few cases, pricing errors may occur with our listings. Should we discover a pricing error while processing your order and payment, we will immediately rectify the problem before cancelling and refunding you for your order. We will also make sure to inform you about the error with your order as soon as possible.

Exchange Rate: If you are a customer whose credit/debit card is not denominated in US Dollars, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

17. Promotional Codes

Where a promotional code is required for an offer or discounted price, the code should be entered during the checkout process.

Customers should take care when entering codes, checking that the offer/credit has been applied. Should you find that the code is unapplicable or invalid, please refer to the specific conditions for the code as the promotion may have already expired. Should you have difficulty in applying store Hypecoin to your order, please contact us via email at help@hbx.com.

18. Discounts, Sales & Promotions

From time to time, HBX may offer discounts and/or promotions. Discount, sales and/or promotional offers and prices are only applicable when checking out whilst the offer is still valid. Time restrictions will be stated where applicable. Discount percentage is just for reference, users will be charged with the final amount at checkout. Please note that certain brands are excluded from all sales and promotions and certain restrictions apply. HBX reserves the right to amend, extend or terminate these offers at an earlier date without prior notice.

*Promotion excluded brands are not eligible for free shipping.

*Orders that are considered oversized/overweight will require additional shipping fees, which will be calculated during checkout.

18.1 Limited Time Promotion Offer

Extra 15 USD Off

The promotion of a $15 USD discount on the total amount per cart with selected full-priced and marked-down items from HBX.com with a minimum spend of $100 USD is subject to these Terms and Conditions (the “T&Cs”):

HBX Landmark & Hysan Store 10％ OFF ON SELECTED FULL PRICED ITEMS Next Order 10% off Black Friday Cyber Monday Promotion

19. HBX Pro

HBX Pro Loyalty Program Terms and Conditions

The Terms and Conditions stated herein (the “T&Cs”) constitute a legal agreement between you and Hypebeast Hong Kong Limited (“HBX”). By signing up for an account on HBX’s website and/or the HBX Mobile Application (“HBX Platform”), you will automatically be a member of the Loyalty Program (“Member(s)”) named “HBX Pro” operated by HBX (“Loyalty Program”). As a Member of the Loyalty Program, you hereby expressly acknowledge and accept to be by bound by these T&Cs, HBX’s General Terms of Use and HBX’s Privacy Policy, as may be amended or modified from time to time at HBX’s sole discretion without notice. Your continued use of the HBX Platform after such amendments or modifications constitutes your acceptance of them.

Membership

Individuals can apply to be a Member of HBX Pro via HBX’s website or HBX Mobile Application. Upon successful registration, the individual will receive an email confirmation. Members will have access to various benefits granted by HBX, depending on the membership tier. All Members can commence accumulating reward points (“Hypecoins”) from qualifying orders (not canceled or returned) in which Hypecoins will be credited to your HBX account. Further details on Hypecoins can be found at HBX’s FAQ.

HBX Pro membership and Hypecoins are non-transferable, non-transferrable for cash, and shall be for personal use of the respective HBX account owners only. For the avoidance of doubt, all Hypecoins and the Benefits from the qualifying transactions can only be enjoyed by the owner of the respective HBX account. Membership level may be adjusted accordingly in case of order return or cancellation.

HBX Pro offers three (3) membership tiers to Members which are as follows:

MEMBERSHIP LEVELS AND BENEFITS

Silver Gold Platinum
Accumulated Spending US$0 US$2,000 US$5,000
Renewal Spending US$0 US$1,000 US$2,500
Hypecoin Rebates 1% 1.25% 1.5%
Regular Priced Item Discount 5% off 10% off 15% off
Free Drink at Hypebeans* - 1 cup /month 2 cups /month
Member Sale ✓ ✓ ✓
Priority Customer Service - - ✓
Priority Order Processing - - ✓

* Hypebeans Hong Kong only.

Silver
Any individual who registered on HBX shall automatically be accorded with the Silver membership tier. Silver membership has a lifetime validity period unless terminated pursuant to these Terms and Conditions.

Gold
If the accumulated spending of a Member has reached 2,000 USD within twelve (12) months, the Member will be eligible to be upgraded to Gold. To maintain Gold membership, Members have to spend 1,000 USD within the next twelve (12) months. If a Member has not accumulated enough spending by the end of the following 12-month cycle, the membership level will be downgraded accordingly.

Platinum
If the accumulated spending of a Member has reached 5,000 USD in the past twelve (12) months, the Member will be eligible to be upgraded to Platinum. To maintain Platinum membership, Members have to spend 2,500 USD within the next twelve (12) months. If a Member has not accumulated enough spending by the end of the following 12-month cycle, the membership level will be downgraded accordingly.

All membership upgrades and downgrades will happen on the first date of the month. For example, A Silver member who reached an accumulated spending of 2,000 USD on 25 August, 2024 will be upgraded to Gold on 1 September, 2024. If this member does not make any purchase within the next 12 months, the membership will be downgraded to Silver on 1 September, 2025.

Hypecoins

Earning Hypecoins
Members can earn 1% of order value as Hypecoins for any online purchase at HBX which can be used as cash discount for future purchases. Gold or Platinum Members of HBX Pro are eligible to enjoy higher rates (Silver: 1%, Gold: 1.25%, Platinum: 1.5%). Users must register and log in before placing orders on HBX so Hypecoins can be attributed to the account. Order value with the use of Hypecoin value will not earn any Hypecoins.

For each successful order transaction, Hypecoins will be credited to your HBX account thirty five (35) days after the date of your order being dispatched. Within this 35-day window, Hypecoins are considered pending. Hypecoins will not be added to a Member's account in case of order return or cancellation. Hypecoins are non-transferable and non-exchangeable for cash.

Redeeming Hypecoins
Hypecoins can be redeemed on any online orders placed at HBX and are applicable to product value, shipping fee and taxes and duties. To redeem your Hypecoins, you have to enter the desired amount at “USE HYPECOINS” on the Shopping Bag page. 1 Hypecoin equals 1 USD, currency exchange rates may impact the Hypecoin:USD conversion rate if you are paying in currencies other than USD. Hypecoins cannot be applied to previous purchases and be used with a digital Gift Card.

Hypecoins are subject to expiry date, which falls after 12 months (the last date of a month). For example, if 20 Hypecoins and 50 Hypecoins of a Member are earned on 2 April 2024 and 15 October 2024, the expiry dates of the 20 Hypecoins and 50 Hypecoins will be 30 April 2025 and 31 October 2025 respectively.

Free Drink at Hypebeans

Gold and Platinum Members can enjoy free drinks at any Hypebeans cafes in Hong Kong, it is limited to Hong Kong only. Gold Members can get one (1) cup of free drink per month whereas Platinum Members can get two (2) cups of free drink per month.

To redeem the free drink, you need to present the account page on HBX App to the staff at Hypebeans, screenshots will not be accepted. After verification, you can select any beverage at Hypebeans without any restrictions on type or price. Unredeemed drinks are non-cumulative, non transferable and cannot be exchanged for cash or gifts.

Violation of Terms

HBX shall have the right to monitor the activity in your account. In the event HBX has reasonable grounds to believe that your HBX account shows signs of abuse, fraud, suspicious activity or improper conduct (collectively, ‘Improper Activity’), HBX reserves the right to close or freeze your HBX account and forfeiture your Hypecoins immediately. Further, if such Improper Activity is found to have occurred, HBX shall have the right to take any necessary legal action, and you may lose your Hypecoins and/or membership. In addition, you may be liable for monetary losses to HBX, including litigation costs and damages, and you may not be allowed to participate in HBX Pro in the future.

HBX shall have the right at its sole discretion to disqualify any Member that it reasonably believes to be tampering with the operation of the Loyalty Program or to be acting in breach of these T&Cs or in a fraudulent or deceptive manner. HBX reserves the right to seek damages from any such person to the fullest extent permitted by law.

You shall indemnify and hold HBX, our holding companies, subsidiaries, affiliates, officers, directors and employees harmless from, including but not limited to all damages, liabilities, settlements, costs and attorney’s fees, claims or demands made by any third party due to or arising out of your access to the HBX Platform, use of the HBX Platform, your violation of these T&Cs.

HBX does not provide any guarantee, warranty or representation of any kind concerning the Loyalty Program, including that it will always be available or uninterrupted. HBX shall not be liable to you if for any reason the Loyalty Program is unavailable at any time or for any period, for whatsoever reason. Nothing in these T&Cs is intended to exclude or restrict any non-excludable rights that any Member has under any applicable laws.

In no event will HBX, or any of HBX’s holding companies, subsidiaries, affiliates, officers, directors and/or employees be liable for any loss of profits or any indirect, consequential, special, incidental, or punitive damages arising out of, based on, or resulting from:

These T&Cs shall be governed by and construed in accordance with the laws of Hong Kong and the parties hereby irrevocably submit to the non-exclusive jurisdiction of the courts of Hong Kong.

If any provision of these T&Cs is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these T&Cs shall otherwise remain in full force and effect and enforceable.

These T&Cs are not assignable, transferable or sub-licensable by you except with HBX’s prior written consent. HBX may transfer, assign or delegate these T&Cs and its rights and obligations without prior notice to you. HBX reserves the right to make the final decision on all disputes.

20. Digital Gift Card

Terms & Conditions (North America - US)

Redemption

HBX Gift Cards (“Gift Cards”) are issued and managed by Hypebeast Hong Kong Limited (“HBX”) and are redeemable in full or in part for purchases of eligible products at HBX.com. Gift Cards become effective from the date of purchase. Gift Cards have no expiration date nor does the value on the Gift Card ever expire. Anyone who wishes to use the Gift Cards must be signed up and logged in HBX.com in order to redeem it towards purchases made. Only one Gift Card can be redeemed for each transaction. Orders using Gift Card can be redeemed with HBX Pro benefits such as regular discounts.

If a purchase exceeds the balance of the Gift Card, the remaining amount must be paid with another payment method offered on hbx.com. Any unused balance of the Gift Card will remain on the Gift Card for future purchases. Gift Cards are not for resale, nor is it returnable, exchangeable or redeemable for cash, used as a form of payment at any HBX retail locations, non-returnable, redeem for more than face value, refundable for cash (except to the extent required by law), used as part of any unauthorized promotional, marketing, advertising or commercial purposes.

The Gift Card value and balance are denominated in the currency of the location where it was purchased and can only be used for purchases in the same currency. The exchange rate and transaction fee (such as bank fee) may be applied.

Gift Card purchases made after 5th Feb, 2024 are eligible for earning Hypecoins, Gift Card value can apply on shipping fees and taxes/duties.

Returns

If the payment of an order was entirely made by Gift Card, the refund value will be credited to the Gift Card which can be redeemed against future orders. If the payment of an order was made with a combination of Gift Card and another payment method, a refund will be issued to the Gift Card first (up to its original face value) and then to the original payment method.

Limitations

Gift Cards can only be applied to the order in which the shipping address is made within the location where the Gift Card was purchased. Gift cards cannot be purchased with any discount code, Hypecoins or Gift Card. Gift Cards can only be used on its own and not alongside any other discount codes, and Hypecoins. Use of any Gift Card value will not earn any Hypecoins.

Gift Cards are non-refundable, transferable or redeemable for cash, and non-replaceable if lost, stolen or damaged except as required by applicable laws.

Gift Cards are only for personal use and cannot be used for any commercial or promotional purpose. HBX.com, its affiliates, agents, contractors and/or employees shall not be liable for any direct loss, damages,claims, expenses arising from the misuse of Gift Cards.

Violation of Terms

If we suspect or believe that a Gift Card was obtained, used, or applied to a purchase fraudulently, unlawfully, or otherwise in violation of any provision of Gift Card Terms and Conditions stated herein and/or HBX.com Terms and Conditions at https://hbx.com/terms, or we suspect or believe the use of a Gift Card in a manner that is fraudulent, misleading, deceptive, unfair, or otherwise harmful to HBX, its affiliates, agents, contractors, employees or its customers, we reserve the right, in our sole discretion and without any prior notification, to cancel, hold, void, or refuse to accept such Gift Card without a refund, suspend or terminate accounts, suspend or terminate the ability to use our services, cancel or limit orders, and bill alternative forms of payment.

Terms & Conditions (APAC - HK)

Redemption

HBX Gift Cards (“Gift Cards”) are issued and managed by Hypebeast Hong Kong Limited (“HBX”) and are redeemable in full or in part for purchases of eligible products at HBX.com. Gift Cards become effective from the date of purchase. Gift Cards will expire three years after the date of its purchase, any remaining balances will be forfeited immediately without further notice. Anyone who wishes to use the Gift Cards must be signed up and logged in HBX.com in order to redeem it towards purchases made. Only one Gift Card can be applied for each transaction. Orders using Gift Card can be redeemed with HBX Pro benefits such as regular discounts.

If a purchase exceeds the balance of the Gift Card, the remaining amount must be paid with another payment method offered on hbx.com. Any unused balance of the Gift Card will remain on the Gift Card for future purchases before the expiration period. Gift Cards are not for resale, nor is it returnable, exchangeable or redeemable for cash, used as a form of payment at any HBX retail locations, non-returnable, redeem for more than face value, refundable for cash (except to the extent required by law), used as part of any unauthorized promotional, marketing, advertising or commercial purposes.

The Gift Card value and balance are denominated in the currency of the location where it was purchased and can only be used for purchases in the same currency. The exchange rate and transaction fee (such as bank fee) may be applied.

Gift Card purchases made after 5th Feb, 2024 are eligible for earning Hypecoins, Gift Card value can apply on shipping fees and taxes/duties.

Returns

If the payment of an order was entirely made by applying a Gift Card, the refund value will be credited to the Gift Card used which can be redeemed for future purchases. If the payment of an order was made with a combination of Gift Card and another payment method, a refund will be issued to the Gift Card first (up to its original face value) and then to the original payment method.

Limitations

Gift Cards can only be applied to the order in which the shipping address is made within the location where the Gift Card was purchased. Gift cards cannot be purchased with any discount code, Hypecoins or Gift Card. Gift Cards can only be used on its own and not alongside any other discount codes, and Hypecoins. Use of any Gift Card value will not earn any Hypecoins.

Any Gift Cards that are lost, stolen or damaged are not replaceable except as required by applicable laws.

Gift Cards are only for personal use and cannot be used for any commercial or promotional purpose. HBX.com, its affiliates, agents, contractors and/or employees shall not be liable for any direct loss, damages, claims, expenses arising from the misuse of Gift Cards.

Violation of Terms

If we suspect or believe that a Gift Card was obtained, used, or applied to a purchase fraudulently, unlawfully, or otherwise in violation of any provision of Gift Card Terms and Conditions stated herein and/or HBX.com Terms and Conditions at https://hbx.com/terms, or we suspect or believe the use of a Gift Card in a manner that is fraudulent, misleading, deceptive, unfair, or otherwise harmful to HBX, its affiliates, agents, contractors, employees or its customers, we reserve the right, in our sole discretion and without any prior notification, to cancel, hold, void, or refuse to accept such Gift Card without a refund, suspend or terminate accounts, suspend or terminate the ability to use our services, cancel or limit orders, and bill alternative forms of payment.

21. Sign Up Now & Get 10% Off Your First Purchase

22. After Sales Survey Discount

23. Brands Excluded from Discounts and Promotions

ACRONYM, Advisory Board Crystals, Hypebeast Magazine, Jason Markk, Jordan Brand, Mastermind World, Nike, Stone Island, Vans, Yarn Studios.

24. Archives T&C

Authenticity and Condition

Sourcing from our trusted network of partners, we aim to ensure our archives items offered are authentic and of high-quality. We conduct inspections for our archive items based on our inspection manual and authentication database. We ensure our archive items meet our condition standard and use best efforts to confirm our archive items are authentic.

We have implemented a grading system as a guide on items’ condition to our valued customers. Archive items may have imperfections and bear signs of wear and fade owing to its pre-loved condition which may not be fully captured by product images and description, and no archive items shall be considered a counterfeit by reason only of any kind of imperfection, damage, restoration or modification work.

All measurements are done by hand and should be viewed as approximate measurements.

No Return

All sales of archive items shall be final, and cannot be returned or exchanged to the extent permitted by law.

In the case you receive an incorrect or damaged product, or are doubtful about the authenticity of our archive items or condition of archive items vary significantly from their description, please contact our customer service team at help@hbx.com within 7 days you receive your order.

We kindly request that you provide photographs of the item received. This will help us accurately assess the delivered condition of the item and address any concerns or discrepancies promptly.

Any item that may be entitled for refund due to the above must be returned in its original condition (attached with HBX tag) as it was delivered, unworn, and free from any signs of use and damage. We will take items back for inspection and evaluation before approving any refund of the purchase price and shipping costs. If the item is found to be used or not in its original condition, we may reject the refund request. Please do not initiate another refund request with your credit card company or payment platform as this will cause delay in our handling of your case. The refund of the purchase price of archive item is your sole remedy available and is in lieu of any other remedy that might otherwise be available to you as a matter of law or in equity.

Discount, Sales and Promotions

Archive item purchase is eligible for earning Hypecoins. You may apply either Hypecoins or a HBX gift card when checking out an archive item order purchase.

HBX Pro discount, promotional codes that are not specifically designated for archive items are not applicable to archive item purchase.

Shipping and Order Confirmation

Upon placing an order, please allow a period of 3 to 7 days for order confirmation. The actual delivery date will vary depending on the location of the customer. If you have not received any update on the tracking number for your order within 3 days after receiving the order confirmation, please contact our customer service team at help@hbx.com within 14 days after the confirmation email was sent.

Disclaimer of Warranty

Archive items are offered for sale “AS IS”, without any guarantee, representations or warranties by us, except for the express representations stated at the product description. We disclaim all implied warranties, except in so far as such obligations cannot be excluded by law. We have no guarantee, representation or warranty as to completeness, quality, longevity of use and rarity of the archive items, and no statement anywhere will be deemed such a warranty, representation or assumption of liability.

You agree not to copy, distribute, display, disseminate, or otherwise reproduce any of the information on our website, or our website itself, including text, graphics, illustrations, logos, button icons, images, audio, video and music, and the selection and layout of such content, without our prior written permission. This includes, but is not limited to, a prohibition on aggregating product information reviews and forum content made available on our website.

26. Trademarks

HYPEBEAST® and HBX® are registered trademarks of Hypebeast Hong Kong Ltd. (the“Registered Trademarks”). Nothing contained in this Agreement should be construed as granting any license or right to use the Registered Trademarks. Any use of the Registered Trademarks without Hypebeast Hong Kong Ltd.’s prior consent is strictly prohibited. Hypebeast Hong Kong Ltd. will aggressively enforce its rights in and to the Registered Marks the fullest extent of the law, including criminal prosecution.

27. Communications Decency Act

As we are located in Hong Kong, we have certain defenses available to us for liability for defamation posted on our website by third parties, such as in our forums or on our blog. We recommend that you review the decision of the High Court of the Hong Kong Special Administrative Region Court of First Instance in the case of Oriental Press Group Ltd. and Another v. Fevaworks Solutions Ltd. Specifically, the law in Hong Kong is that we are a "subordinate distributor" and not automatically liable for the defamatory material of another who posts on our website.

Our Online Community Policy (described above) prohibits defamation from being published on our website. In order to complain about defamatory material on our website, please notify us with full details of where the defamation is located on our website (provide us with the URL), your name, and an explanation of how the material is defamatory. We will respond within a reasonable timeframe and, if it appears that there are grounds to believe the material is defamatory, we will remove it. You may send your request to info@hypebeast.com.

Special Note to American Users

Please note that if you are thinking of suing us in the United States, Section 230 of the Communications Decency Act prohibits you from holding us liable for the comments of a third party. Additionally, the SPEECH Act prohibits you from enforcing in the United States any judgments obtained against us in a Hong Kong court for a third party’s defamatory statements, and if you attempted to sue us in a Hong Kong court for the actions of a third party our lawyers would make a motion in the U.S. courts where your deposition is to be taken to prevent such a deposition from occurring. Therefore, we stress the importance of following the proper Hong Kong notification procedure as described above.

Where Hypebeast Hong Kong Limited has given prior written consent for your use of our protected material in accordance with our above “Copyright” and “Trademarks” provisions, we may revoke that consent at any time. If we so request, we may require that you immediately take action to remove from circulation, display, publication, or other dissemination, any of the marks, copyrighted content, or other materials that we previously consented for you to use.

29. Applicable Laws

The Hypebeast Sites (excluding linked sites) are controlled by Hypebeast Hong Kong Ltd., from its offices within Hong Kong SAR. By accessing to the Hypebeast Sites, you and Hypebeast Hong Kong Ltd. agree that the statutes and laws of Hong Kong SAR, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of the Hypebeast Sites. Those who choose to access the Hypebeast Sites from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

30. Indemnification

You agree to indemnify, defend, and hold harmless Hypebeast Hong Kong Ltd. and our affiliates, directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorneys’ fees) that: (i) arise from your activities on the website; (ii) assert a violation by you of any term of these Terms & Conditions; (iii) assert that any user content you submitted to the website violates any law or infringes any third party right, including any intellectual property or privacy rights; or (iv) any breach of our General Rules of Conduct or our Online Community Policy as detailed above. This defense and indemnification obligation will survive these Terms & Conditions and your use of the website.

31. Warranty Disclaimer

We provide this website on an “as is” and “as available” basis. You therefore use the website at your own risk. WE EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY OTHER WARRANTY THAT MIGHT ARISE UNDER ANY LAW. Without limiting the foregoing, we make no representation or warranties (i) that the website will be permitted in your jurisdiction; (ii) that the website will be uninterrupted or error-free; (iii) concerning any third party’s use of user content that you submit; or (iv) concerning any user content submitted by any other user.

32. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY THE LAW: IN NO EVENT SHALL WE, OUR OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, OR AGENTS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER RESULTING FROM ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SERVICES, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVICES, (V) ANY BUGS, VIRUSES TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY, AND/OR (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA OUR WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

YOU SPECIFICALLY ACKNOWLEDGE THAT WE DO NOT ACTIVELY SCREEN BLOG COMMENTS AND FORUM POSTS BEFORE THEY ARE UPLOADED TO OUR WEBSITE BY THIRD PARTIES AND, WHETHER OR NOT WE WOULD OTHERWISE NORMALLY BE HELD LIABLE FOR SUCH WORDS UNDER THE LAWS OF HONG KONG OR ANY OTHER JURISDICTION, WE SHALL NOT BE LIABLE FOR THE CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

THE WEBSITE IS OFFERED BY US FROM OUR FACILITIES IN HONG KONG. WE MAKE NO REPRESENTATIONS THAT THE SITE IS APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS. THOSE WHO ACCESS OR USE THE WEBSITE FROM OTHER JURISDICTIONS DO SO AT THEIR OWN VOLITION AND ARE RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAW.

33. Modifications of Terms & Conditions

We may, in our sole discretion, modify or revise these Terms & Conditions at any time. Once changes are posted, these changes become effective immediately and if you use the website after they become effective, it will signify your agreement to be bound by such modifications or revisions. These Terms & Conditions cannot be changed or terminated orally. You should check back regularly and review the terms and conditions of this agreement so you are aware of the most current rights and obligations that apply to you and the terms and conditions of your agreement with us. The bottom of this Terms & Conditions page will explicitly state the “Last Updated Date”, which should indicate to you the Terms & Conditions that are currently in effect.

The English version of this Terms & Conditions shall prevail in case of any discrepancy or inconsistency between English version and any translated versions in other languages.

If you are a copyright owner or agent thereof and believe that any of the content on the 101 Sites infringes upon your copyright, please submit notice, pursuant to the Digital Millennium Copyright Act (17 U.S.C. § 512(c)), to our copyright agent (the “Copyright Agent”) with the following information:

Our Copyright Agent for notice of claims of infringement on the 101 Sites is:

Hypebeast Hong Kong Limited
40/F, Cable TV Tower, No.9 Hoi Shing Road,
Tsuen Wan, New Territories, Hong Kong

Attn: Designated Copyright Agent

Phone: +852 3563 9035

Email: copyright@101medialab.com

This contact information is only for suspected copyright infringement. United States law imposes substantial penalties for falsely submitting a notice of copyright infringement. 

35. Contact Information

If you have any questions, concerns or notices of violations to these terms and conditions, please contact the editor of HYPEBEAST by sending an email to info@hypebeast.com

Last Updated Date: May 8th, 2024