We offer several payment methods to make your online purchases as convenient as possible for you. All payment transactions are calculated in USD and are based on the exchange rate of the transaction date.
We accept all major credit cards including VISA, Mastercard and American Express and UnionPay.
We accept PayPal payments for all registered PayPal users. For more information on how to purchase using PayPal, please visit: https://www.paypal.com/hk/webapps/mpp/pay-online.
We accept Alipay payments for all users with a billing or shipping address in China (please select "China" as your billing/shipping country during checkout). For more information on how to purchase using Alipay, please visit: https://payservice.alipay.com/intro/index.htm.
We accept Apple Pay payments for all users with Touch ID and Apple Wallet enabled. Apple Pay currently can only be used on purchases made on our HBX App. For more information on how to purchase using Apple Pay, please visit: http://www.apple.com/apple-pay/.
We accept WeChat Pay payments for all users with a shipping address in China. WeChat Pay currently can only be used on desktop purchases. For more information on how to purchase using WeChat Pay, please visit: https://pay.weixin.qq.com/index.php/public/wechatpay.
Foreign Transaction Fees
Foreign transaction fees may be charged once your payment transaction has been settled. These fees are determined by your bank's pricing and transaction fee policies. For further details of foreign transaction fees, please contact your bank.
We reserve the right to request and obtain credit card information from customers to ensure and verify online payment security. If the customer does not provide this information or if any transactions are found to be fraudulent, we reserve the right to cancel the order as well as the customer's account. The requested information will be strictly confidential and used only for verification purposes.
All refunds will be credited to your original form of payment and may take additional processing time depending on your payment method and bank. Please see estimated process times for refunds below.
Credit Card: 2-5 business days
PayPal: 2 business days
Alipay: 5 business days
Apple Pay: 2-5 business days
WeChat Pay: 5 business days